According to l. 4485/2017, the organisational charter of each higher education institution foresees the establishment and operation of student support structures. 

The aim is to provide:

• Counselling services for students' smooth transition from secondary to higher education

• Information on the institution’s operation

• Support to students with disabilities or students facing difficulties in completing their studies.

In addition to this, the internal regulation of each institution determines, on a rotational basis, the assignment of advisory duties to members of academic staff.  The role of the academic advisor is to guide and support students in their study programs.

If the postgraduate programme includes a master’s dissertation, the coordinating committee appoints the supervisor, once the candidate states in a written application:

• The proposed title of the dissertation

• A dissertation summary

• The supervisor.

The coordinating committee also establishes a three-member board.  The latter approves and evaluates the proposed dissertation of the specific M.A. programme.  The supervisor is one of the members of the three-member board.

The assembly of the department appoints:

1. A three-member advisory committee to support the doctoral dissertation at all stages

2. A supervisor to supervise the doctoral dissertation, under the provisions of the postgraduate studies regulations of the department.

In the context of the ERASMUS+ programme, there is collaboration between students and the Department of European and International Relations/Erasmus+ Office. It is based in HEIs and it provides students with all the necessary information concerning  their mobility period.

Law 4009/2011 establishes an independent office in each institution under the name "Student’s Advocate", in order to:

• mediate between students and professors or the administrative services of the institution,

• facilitate the observance of legality in the context of academic freedom,

• contribute to the handling of maladministration and the preservation of the proper functioning of the institution.

The "Student’s Advocate" 

• can be a professor or emeritus professor of the institution,

• is appointed by the Council of the institution, after the opinion of the students’ welfare council,

• The term lasts for one academic year, with the possibility of renewal

Responsibilities of t "Student’s Advocate" 

• Investigates cases, ex officio or after a student’s complaint

• Mediates in the competent bodies of the institution for their resolution.

He has the right to:

• request from the services of the institution any information, document, or other evidence related to the case,

• examine people,

• perform an autopsy

• order an expert opinion.

Violation Management

• If a violation of legality, mismanagement, or disruption of the smooth operation of the institution is identified, a report is drafted, and mediation is carried out in any appropriate manner to resolve the issue. 

• The report is communicated: 

• to the professor concerned or the responsible administrative service

• to the student who submitted the report

In the framework of student care and student support services, counselling to students is a broadly acclaimed provision, operating in all HEIs.  It is offered in the student counselling centers, which offer free of charge:

• Counselling and psychological support to undergraduate and postgraduate students

• Support to students with special educational needs.

• Raise awareness and sensitise the university community in mental health issues.

• Form a general mental health policy.

Indicative examples of such efforts are:

1. The Counselling Centre for Students at the National and Kapodistrian University of Athens

2. The Counselling and Guidance Centre of the Aristotle University of Thessaloniki

3. The Counselling Centre of the University of Crete.

The regulation of each institution foresees the establishment and operation of a student information service on issues of career guidance.
Members of the academic staff undertake counselling duties, while monitoring graduates’ employability.
The Employment and Career Centres (DASTA) in HEIs include:

• Career offices

• Internship offices and

• Innovation and entrepreneurship units.

Employment and career centres provide counselling support to undergraduate and graduate students and help them in their transition to the labour market.
Further more, by virtue of law 4009/2011, Innovation and Career Offices operate within all HEIs. They provide special services about information and career counselling. They support and assist students in:

• The diagnosis of their inclinations and skills

• Matters of career choice and/or further studies

• Employment search.

Lastly, students carry out their practical training in the public or private sector, when their programme of studies includes this.  The organisational charter of each institution regulates the conditions and terms of practical training.
Special care is also taken to help students with disabilities to perform their practical training on equal terms with any other student.