Key stakeholders for the provision of career guidance services in the employment sector are the Ministry of Labour, Employment and Social Policy and the National Employment Service (NES). The NES has a long tradition in providing professional orientation and career planning services. Currently, the NES has its branches in 34 towns in Serbia, where over 50 guidance counsellors (psychologists) provide career guidance, counselling, selection and classification. The NES implements active employment policies, including the provision of additional training and education courses, promotion of entrepreneurship and organization of workshops for acquiring skills and competencies needed on the labour market. The NES services can be used not only by unemployed people but also by primary and secondary school students, university students and those in search of employment.
Bylaw on standards of career guidance and counselling services is a cross-sectoral document adopted with the aim to serve as a guideline for planning and coordinating career guidance activities in all educational levels as well as employment and youth policy. According to this document, four areas of standards are defined: Standards of career management skills, Standards of career guidance practitioners competences, Organizational standards and Standards of Program.
- Standards of career management skills define key outcomes of quality career guidance and counselling services and can serve as a guideline for defining goals and outcomes of activities provided by one educational institution.
- Standards of career guidance practitioners competences are guidelines for self-assessment of career guidance practitioners competencies as well as for providers of CPD programs for guidance practitioners.
- Organizational standards define key conditions for quality services regarding space, staff and documentation.
- Standards of Program define key elements of quality program for career guidance and counselling services such as target group, goals, activities and methods, evaluation and monitoring etc.
This document is based on several conceptions: lifelong learning approach, empowerment of individuals for career development, evidence-provision policy implemеntation, outcome-oriented approach and national and Еuropean relevant policies.